During the intensive and highly interactive two days you will learn:
An increased self-awareness through critical self-analysis; An insight into your preferred communication style in all scenarios; Active listening skills to enhance rapport; A number of questioning techniques from a comprehensive tool box; An understanding of how to read and react to the communication styles of those around you; The ability to give negative feedback positively; The skills to handle conflict with confidence
Mark Campbell brings his expertise as a successful senior manager working internationally, together with over 15 years’ practical experience delivering training and development programmes.
His training is highly participative. The bottom line is clearly identified as the critical factor in addressing management development needs, appreciating that what individuals do, and don’t do, on a day-to-day basis determines their results and the success of the organisation.
We have a team of consultants working on tailoring our programmes for our clients, to suit their specific requirements. We work closely with clients, as part of the development process, to focus on the business issues that surround the training; this is to design programmes that focus entirely on helping our clients improve their business performance. Find out more here or email Jeff Hearn.
Course flowed very well so it did not feel like a training session, more like a useful converstion / mentoring