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The Resilient Office Manager Training Course

Acquire all the skills and techniques needed to run a first class and highly efficient office

9 - 10 April 2019

KNect House, London, UK

During the intensive and highly practical two days you will learn:

  • Build on your understanding of your role and how others see that role
  • Learn to adapt your communication style to win over colleagues and get win:win
  • Crack logistics
  • Develop a better understanding of how to work with set budgets
  • Enhance your image and that of your role
  • Develop dynamic time management and crucial prioritising
  • Learn how to get even the most die-hard colleagues to accept change
  • Build a portfolio of tips for dealing with difficult people and difficult situations

    View agenda

Dates: 9-10 April 2019 & 4-5 November 2019
Venue: Central London
Course Leader: Jane Allan
Course Fee: £995 + VAT @ 20%  = £1194

View the agenda

You will acquire practical techniques which will enable you to enhance your existing skills. It will provide you with a valuable survival kit to deal with every aspect of your role when you return to work.

Exercises bring the subject matter to life:  you will have the know-how and the confidence to create a dynamic and stimulating office environment where systems and people work effectively together to achieve the desired results.


Judy Fuggle set up her training and management consultancy service in after careers in the Navy, the Civil Service and a major UK bank. Judy has a wide range of experience training a diverse audience. She has held several posts at all levels of management and understands how important it is to tailor training to match organisations’ needs.

Did you know, this course can be tailored just for your team?

We have a team of consultants working on tailoring our programmes for our clients, to suit their specific requirements. We work closely with clients, as part of the development process, to focus on the business issues that surround the training; this is to design programmes that focus entirely on helping our clients improve their business performance. Find out more here or email Jeff Hearn.

An excellent course, as tailored to the participants as possible, with information that can be used both at work and your private life.

Larissa Suter, 

PA to Head of Marketing, Communication & Sales, KPMG AG

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