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Dealing with Conflict and Difficult People Training Course

Learn how to be assertive, manage people well and avoid negative confrontation

29 - 30 April 2019

London, UK, Venue TBC

Hear trainer Johnnie Nettlefold introduce the Dealing with Conflict & Difficult People course in this video.

Or, see other related course videos below.

Further industry-related course introductions from IIR MD

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